Frequently Asked Questions

Maru is designed for skin that needs more: more nourishment, more care, more intention. While it’s especially loved by those with dry or melanin-rich skin, it’s suitable for anyone seeking deeply nourished, radiant skin.

Desert Rain is Maru's fragrance-free option and is the better choice for fragrance-sensitive or reactive skin. Desert Sunrise contains geranium and Somali frankincense essential oils. Patch test either product before first use and stop using it if irritation occurs.

Maru oils are formulated for daily use on the body. We do not position them as facial oils; choose a product specifically formulated for the face for facial use.

Daily use is ideal. For best results, apply after showering when your skin is still slightly damp to lock in moisture.

Skin should feel softer and more comfortable after application. Longer-term changes in how skin looks and feels vary by person, climate and routine, so use consistently and adjust the amount to suit your skin.

Maru is intentionally formulated with nutrient-rich oils known to deeply nourish and support the skin barrier without feeling heavy. Every ingredient is chosen for its purpose, not just its presence.

We prioritise naturally derived, high-quality ingredients that are known for their effectiveness and skin compatibility.

Desert Rain is fragrance-free and contains no essential oils or added scent. Desert Sunrise contains no synthetic fragrance, but it is naturally scented with geranium and Somali frankincense essential oils.

Our formulation is designed to absorb well into the skin. However, skin can respond differently, so we always recommend starting with a small amount.

Desert Sunrise contains geranium and Somali frankincense essential oils. If you are pregnant or breastfeeding, ask your healthcare professional whether either formula is suitable for you before use.

No, Maru is formulated to absorb beautifully into the skin, leaving it soft and radiant, not heavy or greasy.

We recommend allowing the oil to fully absorb before dressing to avoid any transfer.

This depends on how often and how generously you apply, but with daily use, most customers find a bottle lasts several weeks.

Apply a few drops into your hands and gently massage into damp skin after showering. Take your time, this is your moment to slow down and care for your skin.

Yes, the texture makes it ideal for a slow, nourishing massage.

Yes, Maru is never tested on animals.

Yes, our formulation contains no animal-derived ingredients.

Maru is thoughtfully developed and produced in South Africa.

We are intentional about sourcing ingredients that align with our values of quality and care.

We currently ship within South Africa, with plans to expand internationally soon.

Orders are processed in 1–2 business days. Delivery usually takes a further 2–4 business days to major centres or 3–7 business days to regional and outlying areas within South Africa.

Yes, you’ll receive a tracking link once your order has been dispatched.

Unused, unopened products with the original tamper seal intact may be returned when requested within 14 days of delivery. Customers pay change-of-mind return shipping; damaged, defective or incorrect orders are handled separately under the Refund Policy.

We recommend discontinuing use and contacting us so we can assist you further.

Store in a cool, dry place away from direct sunlight to preserve the quality of the oils.

We aim to use packaging that can be responsibly disposed of where possible.

For best results, use within 12 months of opening.

Maru is a name we chose to represent softness, nourishment, and ease. It’s inspired in part by marula, one of our key ingredients known for its deeply nourishing properties. Together, it reflects the feeling we want every product to leave behind: skin that is cared for, radiant, and at ease.

Maru was created to offer deeply nourishing skincare that honours melanin-rich skin while remaining inclusive to all skin that needs more.